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Call 111 - When it is less urgent than 999
Useful Resources

Out Of Hours

When We Are Closed

Please call 999 in an emergency.

Chest pains and/or shortness of breath constitute an emergency.

If you need a doctor urgently for a condition that cannot wait until surgery re-opens, please telephone the surgery as normal. A recorded message will tell you what number to ring for the doctor on call. Please listen carefully to the whole message.

Out of hours calls should be used for urgent problems only. Many things can wait until surgery re-opens.

Please do not go to the Accident and Emergency at hospital unless it is a genuine accident or emergency. If you are in doubt, dial 111 to speak to the the NHS 111 service; they can give advice on many things which may save a call to the doctor or an unnecessary trip to the hospital.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you best. Calls to 111 from landlines and mobiles are free.

More information about the NHS 111 service is available online here.

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