Important Information About Cancelling an Appointment
If you need to cancel/change an appointment please call 01274 643576. This will enable our reception team to cancel/change the appointment with enough time to offer it to other patients and provide you with the ability to re-book the appointment.
Please do use our NHS email to Cancel appointments as this isn’t linked to the booking system.
To book an appointment please call 01274 643576 on the day you would like to see/speak to a GP from 8.00am and hold the line as all appointments are released daily at this time.
If they don’t hold the line you will lose their space in the queue, alternatively you can come into the surgery at 8.00am when the doors open and book an appointment on the same day.
If the appointments are all gone and you feel that your issue is urgent then the receptionist will book an appointment for you with the on-call GP who will assess your issue and then get a member of the reception team to contact you back with an answer.
Please note you cannot book an appointment now via online access, you will need to call the surgery as above.
Click here for the Doctors consultation times.
You can use our online system - SystmOnline to:
- Book and cancel appointments
- Request repeat prescriptions
- Access your medical record.
To request an account please complete the request form (DOCX, 20KB) and hand it into reception. Once you have your accounts details login via: systmonline.tpp-uk.com
We can often help you on the telephone to save you having to come to the surgery. This can be offered for blood tests, x-ray results, medication advice and some sick notes. Telephone appointments are available most days - please call reception to arrange. A doctor will ring you on an agreed date, at an approximate time.
Text message reminder service
We are now offer a text message reminder service to keep you up to date with your latest appointments. We will send messages to the mobile phone number that you provided for us to contact you.
If you do not wish to receive messages please contact the Surgery.