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BBC Health News
Covid: The NHS workers 'still recovering' as second wave looms
24 Oct 2020 00:09
As the second wave of the pandemic takes deep root across parts of the UK, thousands of NHS workers are struggling to recover from what they have already been through.
Covid blood plasma donation: What is blood plasma?
24 Oct 2020 00:18
The NHS wants us to donate blood plasma to help fight Covid-19. But why?
Coronavirus infections continue to rise across UK
23 Oct 2020 16:03
The highest levels continue to be in the north of England, says the Office for National Statistics.
Covid: Why is coronavirus so deadly?
22 Oct 2020 23:58
Why does the biology of coronavirus mean it poses such a threat to human life?
Covid-19 app users can't get isolation payment
23 Oct 2020 12:10
An alert issued via the app will not mean the recipient can claim a payment for self-isolating.
Covid: Sewage sites to test for more traces of virus
23 Oct 2020 11:18
The aim is to create an early warning system to detect local outbreaks before they spread.
Help Us To Help You
Read the notices posted in the surgery
Make sure that you know the surgery opening times
Keep your appointment or cancel it - it is practice policy to remove patients from the list if they repeatedly miss appointments without advising us in advance
Take a friend or relative with you if necessary, or make a list of things to discuss
Ask the receptionist if you think you may need more than 10 minutes with the doctor - she may be able to arrange this
Think twice before making an appointment - do you really need to see a doctor:
Could you see a nurse or healthcare assistant instead?
Have you tried simple home treatments?
Have you asked NHS Direct?
Have you asked your local chemist for advice?
You may express a preference for a specific GP but please note that you may then have to wait longer for an appointment.
Remember that telephone appointments can be used to discuss blood test and x-ray results, also some sick notes
Find out how we deal with complaints and compliments. Please ask the receptionist for details of our complaints procedure or ask to discuss any unresolved problems with Jenny Morris, our business manager
When visiting the surgery, please remember to:
Give your name to the receptionist on arrival
Ask the receptionists for a Lifestyle Update Questionnaire to complete if you have not done this for a while - this helps us to ensure we can provide you with the best possible level of care
Turn off your mobile phone
Show consideration and respect for other people in the waiting room
Let the receptionist know if you are concerned about the length of time you have waited to see the doctor or nurse