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Vaccination Schedule
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Useful Resources

Help Us To Help You

  • Read the notices posted in the surgery
  • Make sure that you know the surgery opening times
  • Keep your appointment or cancel it - it is practice policy to remove patients from the list if they repeatedly miss appointments without advising us in advance
  • Take a friend or relative with you if necessary, or make a list of things to discuss
  • Ask the receptionist if you think you may need more than 10 minutes with the doctor - she may be able to arrange this
  • Think twice before making an appointment - do you really need to see a doctor:
    • Could you see a nurse or healthcare assistant instead?
    • Have you tried simple home treatments?
    • Have you asked NHS Direct?
    • Have you asked your local chemist for advice?
  • You may express a preference for a specific GP but please note that you may then have to wait longer for an appointment.
  • Remember that telephone appointments can be used to discuss blood test and x-ray results, also some sick notes
  • Find out how we deal with complaints and compliments. Please ask the receptionist for details of our complaints procedure or ask to discuss any unresolved problems with Jenny Morris, our business manager
  • When visiting the surgery, please remember to:
    • Give your name to the receptionist on arrival
    • Ask the receptionists for a Lifestyle Update Questionnaire to complete if you have not done this for a while - this helps us to ensure we can provide you with the best possible level of care
    • Turn off your mobile phone
    • Show consideration and respect for other people in the waiting room
    • Let the receptionist know if you are concerned about the length of time you have waited to see the doctor or nurse
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