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BBC Health News
Cumberlege review: The patients who fought for answers
07 Jul 2020 22:13
The way patients' concerns over side effects were dealt with is addressed in a long-awaited review.
Robust plan for PPE 'must be in place for winter'
07 Jul 2020 23:51
There must be no shortages in protective gear if the UK faces a second wave of coronavirus, say MPs.
New government unit to take over Covid response
08 Jul 2020 01:37
There are questions over whether the Joint Biosecurity Centre has the expertise needed for the job.
Coronavirus: Airborne transmission cannot be ruled out, WHO says
08 Jul 2020 00:15
The WHO has acknowledged there is evidence that Covid-19 can be spread by airborne particles.
Coronavirus: Majority testing positive have no symptoms
07 Jul 2020 16:39
A survey by the Office for National Statistics looked at who had been infected in the community in England.
Coronavirus: Trump moves to pull US out of World Health Organization
07 Jul 2020 21:58
The president follows up his vow to leave the world health body by formally notifying the UN.
Help Us To Help You
Read the notices posted in the surgery
Make sure that you know the surgery opening times
Keep your appointment or cancel it - it is practice policy to remove patients from the list if they repeatedly miss appointments without advising us in advance
Take a friend or relative with you if necessary, or make a list of things to discuss
Ask the receptionist if you think you may need more than 10 minutes with the doctor - she may be able to arrange this
Think twice before making an appointment - do you really need to see a doctor:
Could you see a nurse or healthcare assistant instead?
Have you tried simple home treatments?
Have you asked NHS Direct?
Have you asked your local chemist for advice?
You may express a preference for a specific GP but please note that you may then have to wait longer for an appointment.
Remember that telephone appointments can be used to discuss blood test and x-ray results, also some sick notes
Find out how we deal with complaints and compliments. Please ask the receptionist for details of our complaints procedure or ask to discuss any unresolved problems with Jenny Morris, our business manager
When visiting the surgery, please remember to:
Give your name to the receptionist on arrival
Ask the receptionists for a Lifestyle Update Questionnaire to complete if you have not done this for a while - this helps us to ensure we can provide you with the best possible level of care
Turn off your mobile phone
Show consideration and respect for other people in the waiting room
Let the receptionist know if you are concerned about the length of time you have waited to see the doctor or nurse